Subscriptions can be managed by both customers and administrators, depending on access level. The sections below outline how to view and manage subscriptions from each area of…
Subscriptions can be managed by both customers and administrators, depending on access level. The sections below outline how to view and manage subscriptions from each area of the platform.
For Customers: Viewing & Managing Your Subscription
Open the Subscriptions pageFrom your member account profile, select Subscriptions in the sidebar.This page displays your active subscription, including:
Product name
Subscription fee
Last billing date
Next billing date
Current payment method
You can also cancel your subscription or update your payment method from here.
Click Change payment method to update the card or payment option used for this subscription.Enter the new payment details and confirm. Once saved, the updated payment method will immediately appear, including the card type and last four digits, making it easy to identify which payment method is active.
For Administrators: Managing Customer Subscriptions
Open the Subscriptions listNavigate to E-Commerce → Subscriptions from the admin dashboard.This view shows all subscriptions across the store, including:
Click on a subscription to view its full details.This opens the Subscription Management panel, where the current status and configuration are displayed.
