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Keeping your members informed, engaged, and connected is key to boosting retention and interaction. With Community Notification Settings, you can:
  • Mention members – Tag users directly to grab their attention.
  • Send system emails – Ensure notifications reach members even if they miss community alerts.
  • Keep engagement high – Automated updates make sure your community stays active and responsive.
A simple yet effective way to enhance communication and strengthen member participation!

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Top Tip: Keep Notifications Relevant & Balanced

While notifications are great for keeping members engaged, overuse can feel intrusive and even lead to disengagement.🔹 Use Sparingly – Only send updates that are truly valuable or time-sensitive. 🔹 Avoid Spam – If members get flooded with alerts, they may start ignoring them. 🔹 Personalized Mentions – Tag users only when necessary, ensuring messages feel meaningful rather than disruptive.A well-balanced approach ensures strong engagement without overwhelming your community!

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Turn on Community Notifications

To activate notifications and ensure members stay engaged:
  • Navigate to the Left Sidebar – Locate the Settings Cog.
  • Click on “Notification Settings” – This will display all available notification options.
Within the settings menu, you’ll find two key options:
  • Enable Notifications – Turn this on to ensure members receive updates, mentions, and system alerts.
  • Use Dark Theme – Switch to a darker interface for a sleek, visually comfortable experience, ideal for low-light environments.
After activating notifications in the settings menu, head back to your builder canvas.
  • You’ll notice a notification tab in the top right corner of the screen.
  • This tab allows you to view alerts, mentions, and system updates, keeping you informed in real time.

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Notification Side Bar

When users click the notification icon, a slide-out box will appear, displaying all relevant updates, including:
  • Mentions & Alerts – Directly highlighting interactions and tagged messages.
  • Comments & Posts – Allows users to quickly jump to the conversation where the notification originated.
  • Seamless Navigation – Clicking an alert takes users straight to the relevant post, comment, or mention, ensuring instant access.

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System Email

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Automatic Email Reminder for Unread Notifications

If a member does not engage with a notification within 20 minutes, the system will send an automated email via “Community Mention.” How It Works:
  • Ensures members don’t miss important updates by delivering an email prompt.
  • Helps maintain active engagement even if a user is away from the platform.
  • Redirects recipients directly to the relevant post, comment, or mention for seamless access.
Community Mention

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How to use Mentions

Mentions are a powerful way to grab a member’s attention or notify an entire group at once.
  • Tag Individual Members – Use @username to directly mention someone, ensuring they receive a notification.
  • Notify Everyone – Use @everyone to send an alert to all members in the community, perfect for important updates.
  • Boost Engagement – Mentions encourage quick responses and keep conversations active.
Use them strategically to maintain interaction without overwhelming members!
Note: To mention everyone, you can also use the @all and @everybody

Mention a Member

Important: To use the @everyone @all @everybody tags, you need to be a community ADMIN
Assign Community Roles
Last modified on September 2, 2026