> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bosscart.io/llms.txt
> Use this file to discover all available pages before exploring further.

# New order

> Fine-tune your new order confirmation email using the drag-and-drop editor to match your branding and communication style.

Fine-tune your **new order confirmation email** using the **drag-and-drop editor** to match your branding and communication style.

**What’s Included in the Default Template:**

* **System Fields** – Website name, order details, and allocated transaction fields.
* **Pre-set Content** – Order confirmation, purchase summary, and next steps.

**How to Customize:**

* **Modify or Remove Fields** – Adjust system placeholders to fit your needs.
* **Use the Drag-and-Drop Editor** – Personalize layout, colors, and formatting effortlessly.
* **Refine Messaging** – Ensure clarity and engagement for a professional customer experience.

A

<img src="https://mintcdn.com/alavon365/a4e0aobXvzetCcVN/images/builder/dfb70900e91e9d3b.png?fit=max&auto=format&n=a4e0aobXvzetCcVN&q=85&s=eb87d6f3b8cca5de3d565c32a237899b" alt="" width="1849" height="814" data-path="images/builder/dfb70900e91e9d3b.png" />

To add any further fields to the system email template you can do so by selecting the text editor when typing and click the **Tag** icon. The tag icon will then display the specific fields you can add to the system template as shown below.

<img src="https://mintcdn.com/alavon365/zazDpBR889DAW7oG/images/builder/1f113bd557cebcba.png?fit=max&auto=format&n=zazDpBR889DAW7oG&q=85&s=52cc7c3c3a1199968d14e211bffeaa84" alt="" width="744" height="194" data-path="images/builder/1f113bd557cebcba.png" />

Here you will see all the specific fields allocated to the new order system email.

Also all CRM [properties](/builder/platform/crm/properties) that can be added to the email too. Note if you have any custom properties you have created they will be listed here too.

<img src="https://mintcdn.com/alavon365/QV57KeevJvB6qbiC/images/builder/71c0879fe6bdf954.png?fit=max&auto=format&n=QV57KeevJvB6qbiC&q=85&s=38dc7f8b8e8e3e954800ba013679673a" alt="" width="940" height="510" data-path="images/builder/71c0879fe6bdf954.png" />
